Frequently Asked Questions

All of our auto glasses we use are new and manufacturer certified. Unless our customers specifically ask for a used glass, then we will try to accommodate to your need. 

We will try to vacuum all of our customer's glasses out as much as possible. However, we only have regular vacuum machines and they are not as powerful as a car wash company or a gas station machines. So please be understanding if there are any pieces of glass that are left due to our vacuum machines are not powerful enough. 

If your car window is having trouble rolling up and down, it's possible that you might need a new window regulator. Unfortunately, if you're a victim of windows break in. The impact of the window glass being broken can damage your window regulator. You more than welcome to give us a call so we can advise you on how to handle this situation. 

Customers can drive immediately after installation. However, if it's a windshield replacement then we recommend that you do not drive at a high speed (above 65 mph) and do not slam your door strongly for 24 hours. Also, please do not get a high pressure car wash for 2 days.

We'll transfer all of your stickers out of courtesy. If however you have an EZ tag, it might not work afterward due to the way the EZ tag are designed. We recommend you to call the EZ tag office and check to see if they still work after you use the tollway (there will be no fine because your license plate is registered).   

We sure do! You can contact your insurance and let them know you want to use A Good Auto Glass LLC. Give our number 713-535-9800 if your insurance needs it. They will then contact us to confirm for the job. We'll then contact you to schedule out a time and place of your convenient to do the replacement.